Living up to expectations
There are occasions when managing agents fail to maintain estates in accordance with the lease. Nor is their service level in line with the expectations of landlords, lessees and tenants. That's not the way we work.
Encore Estate management provides a wholly professional service, ensuring high standards through
- a proactive approach to effective estate and block management
- the efficient procurement and administration of the service charge.
Crucially, we engage an in-house team of multi-skilled porters, window cleaners and caretakers, rather than individual sub-contractors. The hours spent on-site can be measured more closely in accordance with the specific requirements and demands of that site or building. With this comes:
- familiar faces, week in, week out
- regular points of contact for residents
- increased attendance
- tighter security
- more control and higher standards
- reduced service charge expenditure.
This approach is backed up by our strong head office team and expertise, covering areas such as risk assessment, budgets, sinking fund analysis and planned maintenance. Encore Estate Management has built an unrivalled reputation for providing excellent client care, whether assisting developers at the very early planning stages of a scheme or at the set-up stage of the finished development and its subsequent ongoing management.
