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  • Important information about Coronavirus COVID-19

Updated: 25 May 2021

With the further easing of restrictions regarding indoor leisure facilities, including gyms, saunas and swimming pools, you are now able to once again use these facilities. Groups must still be limited to 6 people or up to 2 households. Additional cleaning and in some cases local booking systems have been reinstated so if you haven’t already, please contact your Concierge or Estate Manager for further details or to book your slot (where applicable).

Latest Government Advice

While we must all remain vigilant - in particular against the threat from new COVID-19 variants - and continue to protect the NHS, a safe exit from lockdown via a four step plan to lift restrictions across the whole of England, is continuing. 

The plan is guided by data, not dates, so as not to risk a surge in infections that would put unsustainable pressure on the NHS. For that reason, all the dates in the roadmap are indicative and subject to change. There will be a minimum of five weeks between each step: four weeks for the scientific data to reflect the changes in restrictions and to be analysed; followed by one week’s advance notice of the restrictions that will be eased.

    So what’s still to come…?

    June 21st - Potential date for the removal of all legal limits on social contact, with the final closed sectors of the economy reopened - such as nightclubs. The government will also review the need for face masks and social distancing. This will influence work-from-home guidance.

    For more information on the roadmap out of lockdown, please click here.

    Company Advice


    Our office teams are still working remotely so we encourage you to use email or our website to communicate with us. Please visit the Help section of our website where you will find helpful guidance and be able to do things like make a maintenance request. If you need to email us, please make sure your email includes your name, phone number and customer reference number. We will respond as promptly as we can in the current circumstances.

    Stay Online

    We want to thank all of those who have signed up to our portal MyPropertyOnline and strongly encourage those who haven’t, to do so today please. It will not only assist you more during the final days of lockdown, but in the future too (and it’s jolly good for the planet!).

    Service Contractors

    In line with the government’s latest Coronavirus advice, building maintenance workers are permitted to continue attending sites – while practising social distancing. As large numbers of people are at home, the requirement for building safety, cleaning and maintenance is even greater than normal. Site attendance will continue unless and/or until the Government’s advice changes. We are grateful to these service people who continue to serve the development and community during these challenging times. We ask that you show your appreciation, while remaining conscious of the social distancing requirements.


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