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A place to be brilliant

Making places better starts with creating a great place to work

Want to be your brilliant best?

The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on multiple occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do.

If our values ring true to you: being passionate about making things happen; delivering exceptional customer experiences; brilliant at solving problems; being tenacious and resilient, then you belong at Encore. We're always on the lookout for special people with the talent and drive. If that sounds like you, get in touch.

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Why choose Encore

We know that you care about more than just money and perks (although we're good at those too). It's all the other factors that make a place somewhere you'd like to build your career and come to work every day. Here are some of the reasons we think you'll love Encore.

  • You'll be supported and nurtured

    We won’t leave you on your own. You’ll have regular one-to-one meetings with your manager as well as regular team meetings. These are designed to provide you with the support you need and with a forum to share experiences and solutions to common problems.

  • Qualifications

    We’re big believers in qualifications because they demonstrate professionalism, commitment and a desire to improve. So we’ll back you. Our Estate Management and Accounts teams are amongst the most qualified within the sector. You could achieve MRICS status or become a Chartered Surveyor while being an Estate Manager. We have designed a programme which will take you through the Residential or Facility Management sector pathway. One of our MRICS will act as a Counsellor for you to be successful in achieving your MRICS qualification.

  • Manageable workloads

    We won’t drown you. Portfolios are designed to allow property managers to be in control and be proactive, without being overloaded.

  • Career progression

    Nothing makes us prouder than seeing our people succeed. We’ve got lots of success stories of people being promoted from entry level positions to running large teams and becoming qualified in their professional area. With clearly mapped progression frameworks based on competencies, skills and experience, we’ll help you get to where you want to be.

  • Systems, processes and tools that work

    Even in professional services, you can only be as good as the tools you’re using. How can you do your work or manage a portfolio if you’re flying blind? We try to make your life easier by having systems and dashboards at your fingertips to help you do your job and focus on what’s important.

  • Our teams work together

    Estate management is a team sport. We realise that we depend on one another to deliver for our clients. So we pitch in and work together to get the job done and help each other out. There’s no time for office politics or ‘computer says no’. 

  • Culture matters

    The workplace is a large part of a person's life, so creating an inviting environment for our people to be inspired, learn and flourish can make all the difference. Our culture is focused on our people and empowering our team which we believe leads to delivering excellent customer service.

  • Getting social

    We believe it's important to have fun while we work. It promotes teamwork and helps bind everyone together with a common purpose. Check out some of the activities we get up to below.

  • Institute of Residential Property Managers
  • Association of Accounting Technicians
  • Chartered Institute of Legal Executives
  • Institute of Chartered Accountants in England & Wales
  • Institute of Leadership & Management
  • Institute of Occupational Safety & Health
  • Start your journey

    We believe in recruiting and nurturing exceptional new talent to the sector, helping to build careers in residential management. Whether you have finished your education or wish to change your career path and transfer your existing skills into our new and exciting environment, there's a path for you.

    The Encore Academy

    The Encore Academy is our comprehensive in-house training programme designed to be inclusive and interactive. Launched in 2017 to help our staff progress in their chosen career path, the Academy has been designed to complement their professional training and give them the skills they need to deliver exceptional levels of service to Encore clients. Sessions take place regularly throughout the year and are delivered by experienced course leaders from Encore's senior management team.

    Topics include:

    • Building Technology
    • Financial Management
    • Insurance
    • Client Communication
    • Lease Training
    • Managing Projects & Major Works
    • Qube Navigation
    • The Encore Way
    • Health and Safety

    Perks of the job

    We think it's important to reward you for a job well done. We offer a range of benefits and social activities to make work rewarding and fulfilling.

    What our people say