We recognise that we're in the service industry, so being client-focused is in our DNA, regardless of what type of client we are working with. We are appointed by Resident Management Companies (RMCs), Right to Manage Companies (RTMs), developers and house builders, investors and freehold clients, all with differing needs and development types.
We hold a strong position within our sector being the residents' choice to manage their development. Over 80% of our instructions are from RMC clients, demonstrating our commitment to working extensively with resident representatives and knowing what's important to them and their developments.
We’re proud to be appointed by the nation’s most reputable home-builders to manage their flagship developments. Developers don’t just appoint any old agent – they really do their homework because the chosen agent is a reflection of them and their brand. Managing an estate from inception is a specialist task and successful mobilisation sets the foundation for a solid future. You can be reassured that we’ve passed home-builders’ stringent selection criteria and we have many long-standing partnerships.
Many of our developments are through freehold or investor instructions in which we provide a holistic asset management approach to management. We work with some of the nation's established investor and freehold clients.
Our aim is to make RMC Directors feel in control, without having to take control themselves. That’s what we’re here for. We understand that RMCs want to deliver a quality, efficient service for leaseholders that takes care of their valuable asset, while being cost conscious.
We work closely with developers from inception, providing consultancy services to aid the successful mobilisation and occupation of a new development to help bring their vision to life. We engage leaseholder and resident groups to build a new community and ensure smooth and effective ongoing management.
We work in partnership with building freeholders to provide peace of mind that your development is being professionally managed, with compliance and financial matters under control. We work collaboratively with leaseholder groups to ensure they are engaged with the management of their development.
We’re in the customer service business, not simply the property management business. We can take care of all of your property needs.