It’s really important that we have your current address details – especially if you don’t live at your property. This ensures you won’t miss any service charge demands, updates or consultations.
The best approach is to receive correspondence by email, although we always need your current postal address as certain documents need to be sent by post.
If there are insufficient funds in your development’s bank account (due to late payment from property owners), this will mean there aren’t funds to pay for essential services (eg. electricity, insurance, cleaning etc). That’s why unpaid service charges are referred to external solicitors for recovery. The best approach is to set up a direct debit – this will ensure you never miss a payment. Please contact us if you are experiencing difficulties, don’t wait until it’s too late.