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We're sorry. Sometimes things don't always go to plan.

We’d really like to hear from you if we do something well, but we realise that we don’t always get things right and sometimes a problem might arise that needs to be sorted.

In the first instance, you should attempt to resolve any issue with your Estate Manager. Our aim is to listen and to resolve any issues quickly and informally to an agreeable solution.

If you remain dissatisfied and wish to register a formal complaint, please click here to find our complaints procedure.

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