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17.2.2022
coronavirus

Coronavirus: Important information for clients

Latest Government Advice

Although most legal restrictions have been lifted, and many more people have been vaccinated, it is still possible to catch and spread COVID-19, even if you are fully vaccinated.

The government has announced that the measures put in place under plan B in England will be lifted. You should however continue to follow safer behaviours to protect yourself and others:

  • Get vaccinated
  • Consider wearing a face covering in crowded, enclosed spaces
  • Let fresh air in if you meet indoors, or meet outside
  • Get tested if you have Covid-19 symptoms, and stay at home if positive

All of us can play our part by exercising common sense and considering the risks. Following this guidance will help you stay safe and protect others by controlling the spread. 

For more information on the current situation, please click here.

Company Advice

Office

Our office teams are working in hybrid work patterns which means our offices are not fully staffed during the working week so we would still encourage you to use email or our website to communicate with us.

Please visit the Help section of our website where you will find helpful guidance and be able to do things like make a maintenance request. If you need to email us, please make sure your email includes your name, phone number and customer reference number. We will respond as promptly as we can in the current circumstances.

Stay online

We want to thank all of those who have signed up to our portal MyPropertyOnline and strongly encourage those who haven’t, to do so today please. It will not only assist you now, but in the future too (and it’s jolly good for the planet!).